Contact Us

We usually reply within 24–48 hours, Monday to Saturday.

Customer Support

Email: [email protected]

Business Hours: Monday – Saturday, 9:00 – 18:00 (GMT+8, China Standard Time)

Registered Business Name: HONG KONG ZHUOBIAO XINGYUE TRADING LIMITED

Office Address: UNIT 05, 12/F THE CLOUD NO.111 TUNG CHAU STREET TAI KOK TSUI HK

Frequently Asked Questions

• Where is my order? — Check the tracking link in your shipping confirmation email. If there is no tracking update for more than 30 days, email us and we will investigate.
• How do I return an item? — See our Refund & Cancellation Policy. In short: email us within 30 days of delivery with your order number.
• Do I have to pay customs fees? — Import duties and taxes are the responsibility of the recipient. See our Shipping Policy for details.
• How long does delivery take? — Most orders arrive within 7–20 business days after dispatch, depending on your country. See the Shipping Policy for estimates.